Job Description

Are you an experienced professional with a passion for senior living management? Do you excel in leadership roles and thrive in a dynamic environment? Join our team as an Executive Director. In this role, you will be responsible for the overall performance of the community, including budget and financial covenant compliance, resident, and employee satisfaction, and maintaining a safe and well-maintained environment. If this sounds like the role for you, we want to hear from you! Apply today and join a team that values excellence, dedication, and compassion. Benefits Include: 401K with a 4% safe harbor match Perks at Work- Discounted pricing on purchases Holiday Pay including a Floating Holiday Generous PTO that rolls over year over year Employee Assistance Program Paycheck Advances Healthcare options Financial Hardship Programs Compassionate Leave PTO Cashout Option Location: Spring Creek Village

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for the general well-being and health of residents in the Community.
• Works in collaboration with all disciplinary team members to coordinate every aspect of resident care.
• Ensures the Community models the organization’s core values.
• Addresses resident and family concerns, ensuring prompt resolutions.
• Promotes leadership development for community directors and identifies potential team members with leadership potential.
• Responsible for meeting or exceeding budget and financial covenants.
• Participates in the annual operating and capital expenditure budget preparation process.
• Reviews monthly financial statements for accuracy and provides detail for any deviations from budget.
• Monitors spend down worksheets throughout the month to ensure budget compliance.
• Ensures resident billing is timely and accurate.
• Reviews and approves or denies proposed sales concessions, ensuring compliance with budget and financial requirements.
• Closely monitors labor metrics to ensure budget compliance.
• Oversees and ensures marketing plans are developed, implemented, and updated throughout the year.
• Meets weekly with sales teams to review census, strategy, and upcoming events.
• Conducts tours and meets with prospective residents and their families as needed.
• Assists with the closing of the sales process and conducts lease signings.
• Ensures the Community is appropriately staffed at all times.
• Maintains continuing education requirements for all staff (including self), as required by professional licensures and state regulations.
• Responsible for hiring, training, and managing staff.
• Performs annual and as-needed performance reviews for managers and ensures timely reviews for community team members.
• Liaison for all State matters before, during, and after formal licensing inspections.
• Develops, monitors, and participates in the Manager on Duty (MOD) rotation.
• Responsible for the overall safety of residents, team members, and the community.
• Conducts job responsibilities in accordance with the Company’s Code of Business Conduct, professional standards, and applicable state/federal laws.
• Member of the Community’s emergency response team.
• Maintains a professional appearance and good personal hygiene per company policies.
• Performs other related duties as assigned.

• Associate or bachelor’s degree in healthcare, business, or related field, or equivalent experience required.
• Preferred minimum three years’ experience as an Executive Director in senior living or hospitality management.
• Education and license in good standing by the state licensing authority upon hire or within the required regulatory requirements.
• If licensed or certified, must maintain valid Continuing Education credits as required by the State.
• Valid Driver’s License and clear driving record that meets the requirements of our insurance carrier.
• Knowledge of applicable state and federal regulations.
• Strong leadership and team-building skills.
• Ability to read and interpret financial statements and manage a budget.
• Working knowledge of computer programs including MS Word, Excel, and Outlook; Yardi and payroll software a plus.
• Excellent English written and verbal communication skills.
• Organizational and time management skills.
• Flexible with changing priorities and able to communicate in a diplomatic and professional manner.
• Flexible in the hours, shifts, and days available to work.
• May require nights, weekends, and emergency situations.
• Excellent hospitality skills.
• Financial acumen to operate the community in compliance with the annual operating budget and financial covenants.
• Pre-employment background check and drug screen required.

EOE/M/F/D/V

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