Front Desk Associate - PRN Job at Exceptional Healthcare Inc., Prescott, AZ

M1paMmtJWW5ocXRiUEFPY0xEODFHeEFwclE9PQ==
  • Exceptional Healthcare Inc.
  • Prescott, AZ

Job Description

The Front Desk Associate acts as the first point of contact in the Hospital and is responsible for the following duties:

Essential Duties & Responsibilities:

  • Treat all patients and colleagues with dignity and respect.
  • Open communication between all departments and cultivating a team environment.
  • Communicate professionally and effectively with patients, visitors, and vendors.
  • Ability to handle a fast-paced environment professionally and with poise.
  • Stand and greet all patients and visitors in a friendly, courteous, and professional manner. 
  • Maintain confidentiality and observe HIPAA compliance.
  • Register Emergency Room, Direct Admission, and Outpatient Service patients in a timely and concierge manner in accordance with EMTALA compliance.
  • Obtain all necessary patient demographics, financial information, patient consents, and additional forms.
  • Identify insurance plans, verify benefits, and perform Admission Notifications and Authorizations for admissions and outpatient services.
  • Explanation of benefits and upfront collections of ER Copayments, Deductibles, and self-pay totals.
  • Processing payments and regular communication with the Central billing Office to resolve errors.
  • Perform patient status changes as clinical staff directs.
  • Maintaining patient charts, including creating files, scanning documents into the EMR, auditing charts for completeness, filing, shifting, and occasional shredding.
  • Answer, screen, and direct incoming phone calls.
  • Facilitate deposits and cash reconciliations during shift change.
  • Maintain with accuracy all spreadsheets, and patient logs.
  • Perform clerical duties, including mail delivery, faxing, copying, and scanning.
  • Perform other duties as assigned.

Qualifications:

  • Previous Emergency Room (ER) Experience and/or Patient Registrar Experience (Preferred)
  • Working knowledge of insurance identification and terminology (Preferred)
  • Working knowledge of insurance verification and benefit descriptions (Preferred)
  • Working knowledge of Admission Notifications and Insurance Authorizations
  • Working knowledge of Medical Terminology
  • Strong Organization Skills
  • Proficient Computer Skills
  • Strong Communication and Customer Service Skills
  • Current Background Clearance and Satisfactory Background Check Results              
  • High School Diploma/GED
  • Commitment to Patient and Family Satisfaction

Schedule:

  • PRN, Weekends
  • Day (7AM to 7PM) and Night (7PM -7AM) Shifts 
 
  • Health insurance
  • 401(k)
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Life insurance
  • Paid time off

Job Tags

Part time, Relief, Shift work, Night shift, Weekend work,

Similar Jobs

Children's Day School, Inc.

Per Diem Early Childhood - Assistant Teacher Job at Children's Day School, Inc.

 ...assisting in activities to improve the overall care and quality of education. S/he must be able to communicate, listen and work well with...  .... Requirements Must be working towards a degree in Early Childhood or a Child Development Associate (CDA) High energy and... 

Travoom

CTO Job at Travoom

OleOleSport.com Ole Ole is the curated marketplace for sportstravel experiences. What we do... OleOle is building footballs first social network and messaging platform. Also oleolesport empowers people to identify sports experience and without any search...

United Parcel Service

Package Delivery Driver - Drive Your Own Car Job at United Parcel Service

 ...Job Description SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers?...  ..., connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced... 

Gpac

Commercial Roofing Project Manager Job at Gpac

We recently partnered with one of the TOP roofing companies in the country that is looking for a Commercial Roofing Project Manager. Roofing Project Manager Specific Duties, Functions and Responsibilities* 5-10+ years of experience as a Project Manager in the Commercial... 

Fireside Hearthnhome.com

Make $85k+ SUBCONTRACTORS FIREPLACE INSTALLERS Job at Fireside Hearthnhome.com

Why do business with Fireside Hearth & Home? We are the worlds largest fireplace installing distributor and we are currently looking for Independent Contractors to install fireplaces in the Richmond, Virginia area. Our business is growing, we are stronger than ever, and...