Job Description

Summary

The Michael E. DeBakey Department of Surgery is seeking a qualified Medical Assistant II to work within the Division of Plastic Surgery. This position involves patient care responsibilities, provides clerical and administrative support in a clinical setting, and offers guidance to entry-level medical assistants. 

Job Duties

• Schedules patient tests, procedures, and appointments. 
• Conducts patient outreach phone calls and post visit follow-ups.
• Manages in-basket messages and coordinates incoming patient referrals.
• Enters orders for patient tests and obtains proper paperwork.
• Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtaining lab/x-ray reports, hospital notes, and referral information. 
• Takes inventory of clinic supplies and orders supplies.
• Performs routine patient care responsibilities such as taking vital signs.
• Collects patient history, performs medication reconciliation, notes the primary complaint/reason for patient’s visit, and enters information in the electronic medical record. 
• Sets up instruments and equipment for Physician.
• Administers medication under direction / order of a supervising Physician.
• Instructs patients on general care and medical procedures.
• Maintains patient and service rooms in a neat and orderly condition.
• Assists with precepting / orienting new medical assistant staff.
• Delivers staff education, clinical in-services, and/or participates in clinical staff meetings based on the needs of the department and as appropriate to scope of practice for an MA.
• Supports the clinic / departments compliance with regulatory requirements. 
• Serves as a subject matter expert and clinical champion for areas of expertise within your specialty and as appropriate to scope of practice for an MA. 
• Conducts performance Improvement activities that support the clinic / departments goals for quality, patient experience, patient safety and/or efficiency.
• Sorts and distributes clinic mail and medical records to the appropriate clinic personnel.
• Performs other duties as assigned.

Minimum Qualifications

• High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
• Two years of relevant experience.
• Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, or AMCA).
• Current Basic Life Support (BLS) Certification through American Heart Association.

Preferred Qualifications

• Experience with Epic.
• Bilingual (English/Spanish).

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

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