Job Description
Key Responsibilities
- Serve as the primary technical liaison between client stakeholders and the external Salesforce implementation partner.
- Review and validate vendor solution designs, data models, and custom code to ensure long-term maintainability and that best practices are followed.
- Participate in requirements workshops, design sessions, sprint reviews, and user acceptance testing (UAT) activities.
- Ensure that architectural decisions align with business strategy, security requirements, and compliance standards.
- Identify risks, recommend mitigation strategies, and escalate issues when necessary.
- Provide post-implementation support and enhancements.
- Assume ownership of the configured Salesforce environment after go-live.
- Perform ongoing configuration, customization, and development, including Salesforce Apex, Lightning Web Components (LWC), flows, and integrations.
- Evaluate change requests, manage enhancements, and oversee release management.
- Conduct platform health checks, performance optimization, and user access/security management.
- Train users, support adoption, and serve as the primary Salesforce subject matter expert.
- Provide guidance and mentoring to internal product owners, analysts, and technical team members.
Required Qualifications
- Hands-on Salesforce development and configuration experience.
- Proficiency in: Salesforce Apex (classes, triggers, test classes).
- LWC and/or Aura.
- Salesforce flows and process automation.
- Data modeling, security, and sharing rules.
- Experience with representational state transfer/Simple Object Access Protocol (REST/SOAP) application programming interface (API) integrations and/or middleware (e.g., MuleSoft, Boomi).
- Proficient understanding of SDLC and Agile delivery frameworks.
- Excellent written and verbal communication skills and ability to engage business and technical stakeholders.
- Strategic thinking skills with the ability to translate business needs into technical design.
- Ability to lead technical discussions and influence design and implementation decisions.
- Self-starter able to work independently and in collaborative team environments.
Preferred/Desired Qualifications
- Salesforce Platform Developer 2 certification.
- Salesforce Administrator or Business Analyst certification.
- Experience transitioning solutions from vendor implementation to in-house maintenance.
- Experience in public sector or healthcare environments.
Education and Experience
- A bachelor's degree in computer science, data science, mathematics or a similar discipline and at least three years of related experience.
- A combination of education and experience will be considered.
GENESYS Consulting Services, Inc. is proud to be an equal-opportunity employer.
Job Tags
Permanent employment,