Student Advocate and Case Manager (2 positions) | Wright State University Job at Wright State University, Dayton, OH

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  • Wright State University
  • Dayton, OH

Job Description

Affirmative Action No.:: 24P227

Department:: Dean of Students

Position FTE::

100% FTE

Minimum Annual or Hourly Rate: $47,000

Job Purposes::

This position is responsible for implementing and maintaining a case management system designed to coordinate, facilitate, and monitor programs and services available to students in distress. Collaborating with the other Case Manager, this position is responsible for advocacy and case management services including but not limited to non-clinical crisis intervention, emergency response and after-hours on-call duties. This position is also responsible for prevention programming and educational outreach. This is a full-time position reporting to the Director of the Student Advocacy and Wellness Center and also collaborates closely with the Student Concern Committee.

Required Qualifications::

  • Master's degree in student affairs, social work, counseling, or related field.
  • 3 year of relevant work experience, may include graduate practicum/internship experience.

Essential Functions and percent of time::

Case Management and Advocacy (65%)

  • Coordinate, facilitate, and monitor provision of programs and services to students in distress or students of concern referred from various university departments and community organizations (i.e. Dean of Students, Counseling Services, Student Health Services, Student Concern Committee, University Police, etc.) and provide case management and advocacy for students who are in distress.
  • Provide immediate non-clinical crisis support, information, safety planning, and referral to students experiencing a wide range of academic and health related issues including but not limited to:
    • Recent illness, injury or death
    • Mental health crisis
    • Urgent financial hardship
    • Urgent transportation
    • Urgent food pantry access
    • Academic course petition
  • Serve as a contact for faculty and staff to express concerns regarding students who are exhibiting symptoms associated with distress.
  • Provide on-call crisis response to student crisis associated with a myriad of issues including, but not limited to mental health, physical health, and family or close individual death.
  • Maintain records of student interactions and referrals to campus and community resources.
  • Create and implement assessment processes pertaining to services and programs.
  • Create a report of each semester's activities and programs offered, including statistical analysis of students served.

Educational Programming & Outreach (30%)

  • Assist in developing, implementing, and evaluating health and wellness programming on a wide range of topics.
  • Organize campus and campus-community events to bring awareness, improve access to information and resources on a range of health and wellness issues.
  • Develop appropriate resource guides and information packets for students on a range of health and wellness issues.
  • Serve as an information resource for students, faculty, and staff regarding the services of the office.
  • Support completion of the alcohol and other drug biennial review.
  • Participate on Student Concern Committee.
  • Serve on various university committees.


Additional Requirements (5%)

  • Other duties as assigned.


Working Conditions::

This position has on-call responsibilities on rotation with the rest of the staff—24/7 on-call one week out of every three weeks.

To preserve the safety and security of the campus community and to maintain the integrity of university operations, it is the policy of Wright State University making an employment offer contingent on various background checks, such as a criminal record, credit history when job related and/or education verifications. Additionally, an administrative review shall be conducted whenever the university learns that an employee is charged with or convicted of a crime (except for minor vehicle violations). Frequently asked questions related to background checks may be found on the Human resources website at .

Effective July 1, 2017, per Policy 7230 Wright State University is tobacco-free. Tobacco use, including the sale, advertising sampling and distribution of tobacco products and tobacco related items is prohibited in all university facilities, on all university owned or leased grounds, university owned or operated residence halls and apartments, and at all university sponsored events regardless of location. Tobacco use is also prohibited in all university vehicles or on any equipment owned, leased or operated by Wright State University. This policy applies to anyone on campus including students, faculty, staff, visitors, consultants, vendors, patients, volunteers, and contractor employees.

About Wright State University

Wright State University serves nearly 18,000 students and offers more than 230 undergraduate, graduate, doctoral, and professional degree programs through eight colleges and three schools. Located in the city of Fairborn in Greene County, Ohio, Wright State is conveniently situated adjacent to Wright-Patterson Air Force Base and is less than 10 miles from downtown Dayton. One of our eight colleges, Wright State University–Lake Campus, is a university-operated regional campus on the shores of Grand Lake St. Marys in Celina, Ohio. The Wright State alumni community is more than 109,000 strong. For more information please visit

Connections working at Wright State University

Job Tags

Hourly pay, Full time, For contractors, Work experience placement, Internship, Immediate start,

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